- Everyone sucks the first time they manage people. Check out Shaan’s unorthodox management techniques to learn how to suck less and get more results.
- Host: Shaan Puri (@ShaanVP), no Sam (@thesamparr) on this episode!
#1 – Doctor House Technique
- Doctor House from the TV drama series is highly respected but he’s hard to work with
- Instead of spoon-feeding answers to his team about an X-ray, he’ll ask questions like “what’s interesting about this?”
- Benefits of the Doctor House Technique:
- Encourages your team to be curious
- It’s not a gotcha question, your team may see something you don’t
- Trial and error is how people improve, make them work for the answer
#2 – The Holiday Party Tactic
- Go to a whiteboard and ask your team to visualize the holiday party for the upcoming year, then ask: what are you celebrating?
- Forces your team to work backward under the assumption that you’ve already won
- Brainstorming is much more productive from a place of certainty and confidence, rather than fear, doubt, and stress
#3 – Misery Loves Company
- Everything seems achievable at the beginning of a plan, but here’s a great question to identify potential risks: what is the number one reason this could go wrong?
- Ask this question from the perspective that you already failed, opposite of the Holiday Party Tactic
#4 – F, Murder, Marry Tactic
- People tend to get very defensive over their current plan or the status quo of their company
- CEOs will rarely say yes when asked the question, did you hire too many people?
- Identifying procedural fat without being accusatory is a hard line to walk
- Create a safe space for people to answer: what part of this would you cut if you could cut it?
- This could be steps in your process, bottom team members, worst customers, etc.
- This question identifies truth, and the truth is very hard to unsee
- Even though the question is meant to be hypothetical, it helps address the elephant in the room and can lead to real change
#5 – Superpower Tactic
- Most people are unaware of the extreme strength that they bring to the team
- Make a presentation slide for each one of your team members and verbally acknowledge their extreme strengths
- People want to live up to their identity—activate and unleash their superpowers!
#6 – Tesla Master Plan
- It’s very powerful to write a master plan for your company. It doesn’t have to be right but it establishes what your here to do and how you’re going to do it.
#7 – The Calendar Audit
- Highlight in green, red, and yellow the activities from your previous week that gave you energy, drained your energy or were neutral
- Delegate, eliminate, or minimize until there is no red left on your calendar
#8 – Peer Groups
- Mentors and advisors are overrated, while peer groups are underrated
- Mutually shared goals drive the best success
#9 – Kickoff Document
- There is great power in clarity, define your goals early
- What are you trying to do?
- How will we measure success?
- What’s the next action-oriented step we should take?
- Check out Shaan’s framework for his Kickoff Document