The Knowledge Project – The Art of Letting People Have Their Way: Negotiating Secrets with Chris Voss

Chris is the former lead international kidnapping negotiator for the FBI and author of the excellent book, Never Split the Difference: Negotiating As Though Your Life Depended On It.

In this fascinating conversation, Chris shares how you can use the same techniques that have been field tested in some of the most high-stakes, pressure cooker situations, in your daily life.

If you want to become a better haggler, a better communicator, or a better listener, don’t miss this episode. It’s packed with actionable insights you can start using today to be more persuasive and grab hold of more of what you want in life.

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The Knowledge Project: Susan Cain – Author of Quiet: The Power of Introverts in a World That Can’t Stop Talking

For decades, introversion was looked at as something to overcome, almost like an illness. The way to win in life was through charisma, outspokenness, and self-promotion.

Even now, in an increasingly noisy world, introverts may feel added pressure to take one of two paths: force themselves into more extroverted behavior, or become even more reserved and shrink back to themselves.

Susan Cain says both paths are wrong and in fact, rob the world of the unique contributions introverts make when they choose to be true to themselves.

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